Sales (New)
This is our 5th Volvo. My wife, as do I, simply love the Volvo automobile. We have been dealing with Prestige Volvo, East Hanover, NJ since our first Volvo in 2000. Everyone is always friendly and professional, making you feel comfortable. When it come to service, they are not demanding, only recommending in optional service items. The service team is outstanding, just to mention Bill Dempsey and Patricia Sommerville, who we've dealt with the longest. Bob Knott is proving himself to be a great addition to their team.
Christian Parada originally contacted me about a week ago to get our interest in getting out of our current lease, due to expire in Dec 2013, a bit early and find us a deal we were happy with. Christian then asked PJ Lee to research our current lease to see what he can do. PJ called me the other day, professionally, asking a few questions as to what we were looking for and went into action. He called me on Friday, gave me a few lease term options and left it in my lap, not pressuring me as to when I was going to come in or trying to get me to commit. We met with PJ yesterday, Saturday, he showed us a few vehicles and we decided. We re-confirmed the lease options he originally presented to me and we left in our new XC60 comfortable that we were treated fairly, professionally and respectfully.
PJ was a pleasure to deal with, very knowledgeable and straight forward. He not only talked business, but personally about his nephews, who he adore's, and interests. There was no reason for haggling, going back and forth.
Thanks for such a pleasurable experience, my wife loves her new XC60 !!!!
Anthony Mutz