• Volvo

Prestige Volvo

285 East Route 10
East Hanover, NJ 07936

  • Sales: (888) 299-6074
  • Service: (888) 305-4958
  • Parts: (888) 306-3510

Employment Opportunities

Job Openings

Sales and Leasing Consultant

A Sales and Leasing Consultant is directly responsible for selling vehicles to customers. The associate will provide customers with product information and excellent customer service to ensure a positive buying experience.


 Job Responsibilities: 

-Sell vehicles utilizing the our Sales Process 
-Deliver new vehicles to customers. Ensure the customer understands the vehicle's operating features, warranty, and paperwork 
-Demonstrate an understanding that business is built on excellent customer satisfaction and being devoted to guaranteeing customer satisfaction 
-Prospect on a day-to-day basis by phone, mail, and person to person - maintain a prospect development system 
-Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction 
-Forecast goals at the beginning of each month
-Understand the dealerships inventory on a daily basis 
-Introduce customers to the Service Department emphasizing to customers the quality and efficiency of the dealership's service operations 
-Attend sales meetings and training sessions as scheduled 
-Understand the terminology of the automobile business and keep abreast of technological changes in the product 
-Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers, and suppliers 
-Adheres to all company policies, procedures and safety standards 

Required Experience: 
-Prior sales experience(preferred 
-Experience providing quality customer service 
-Professional appearance 
-Demonstrated communication and interpersonal skills 
-Organization and follow-up skills 
-Computer literacy 
-Must have a valid state driver's license
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Service Coordinator

The Service Appointment Coordinator is responsible for taking incoming phone calls in the Service Department and setting up appointments for Service Customers. We are looking for a very special individual with impeccable customer service skills and phone etiquette. 

Job Responsibilities: 
-Answer the service phone lines, greets each customer in a friendly, professional and courteous manner 
-Ask the customer qualifying questions to uncover needs and directs calls appropriately 
-Ensures that service consultants receive messages promptly 
-Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant 
-Provide reporting to dealership management 
-Collect the total retail charges from the customer in cash, check or authorized charge account 
-Provide the customer with the proper change and/or receipt 
-Properly process and document charge purchases according to the policies established by the controller 
-Close all internal repair orders promptly and route to billing clerk for processing 
-File accounting copies of repair orders and parts tickets; file hard copies of repair orders in customer service files 
-Demonstrates behaviors consistent with the company's vision, mission and values in all interactions with customer, co-workers and suppliers 
-Adheres to all company policies, procedures and safety standards 

Required Experience: 
-Excellent verbal and written communication skills 
-Professional appearance 
-Demonstrated customer service skills 
-Ability to read and comprehend written instructions and information 
-Ability to use a computer
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Automotive Technician

As a Service Technician you will be responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. 

Job Responsibilities: 
- Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards 
- Diagnose cause of any malfunction and perform repair 
- Keep shop area neat and clean, and be able to account for dealership tools at all times 
- Ensure that customer vehicles are kept clean 
- Road-test vehicles to ensure of quality repair 
- Document work performed on back of repair order 

Required Experience:  
- Proven track record of achieving or over-achieving goals 
- Outstanding communication skills 
- Professional appearance and work ethic 
- Great attitude with a high-energy personality 
- Superior customer service skills 
- Two years automotive mechanical experience or automotive trade school 
- Ability to read and comprehend instructions 
- Ability to exercise good judgement 
- Valid drivers license and good driving record 

Required Education: 
- High school diploma or equivalent 
- ASE certification or successful completion of pre-employment test 
- Technical or trade school degree preferred 
Apply for Position

Retail Parts Associate

The Parts Retail Counterperson is responsible for obtaining parts and accessories for both the mechanical shop and retail customers. This individual must maintain the Parts Department in a clean and orderly manner. The Parts Counterperson will assist with inventory ordering, stocking and control. 

Job Responsibilities: 
- Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner. 
- Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner. 
- Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system. 
- Answer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry. 
- Stock incoming inventory in the correct location. 
- Maintain the parts department in clean and orderly manner. 

This is a physically demanding position. Individual sill be required to move throughout the parts shelves all day, reaching and climbing to obtain parts from inventory. Will stand six to eight hours during a shift at the customer counter. Must be able to lift seventy five pounds and climb at least two flights of stairs. When delivering parts to the Service Department or Body Shop, will be exposed to noise, dust and exhaust fumes, paint and other hazardous and non-hazardous materials. 

Required Experience: 
- Automotive experience 
- Experience in a retail or wholesale parts department. 
- Good comprehension of parts manuals. 
- Good communication skills. 
- Mechanical aptitude. 
- Completion of parts seminars that include selling skills, telephone skills, stocking and inventory control.
Apply for Position
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